Designer Luxury For Less

Affordable luxury handbags, charms and jewellery

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Terms & Conditions

Q: What am I buying?

A:Our handbagsbags are the highest quality authentic items available. All goods are checked thoroughly prior to dispatch. Our jewellery is sourced from suppliers who are passionate about the pieces they create and are often handmade.

Q: How do I purchase?

A: Once you have decided to buy, simply add the item/s to the shopping cart. You can check your purchases at any time by clicking 'View Cart'. After you have finished your selection, click on 'Proceed to Checkout' and you will be taken to the Paypal Login screen. If you have a Paypal account you can log in here to complete your payment. If you do not have a Paypal account, this is fine, please follow the instructions on the left of the page. Either way, you will be asked for a few details that we need to be able to complete the order. Orders from the EU must be paid in stirling GBP.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Q: When will my bag be shipped to me?
A: We aim to send you your order within 14 days direct from our suppliers. (subject to availability and excluding weekends and bank holidays).Where this is not possible for any reason, we will notify you in advance.
Q: How will my order be shipped to me?
A: Your order will be sent by Royal Mail Special Delivery or Airsure
Q: What will I be charged for Postage and Packing
A: Handbag postage and packing where stated:
    Royal Mail Special Delivery (UK ONLY) - £8.25 GBP
 PLEASE NOTE: AS OF 11TH SEPTEMBER 2009, I AM UNABLE TO SHIP     HANDBAGS OUTSIDE THE UK. SORRY FOR ANY INCONVENIENCE. 
     Jewellery postage and packing:
     UK
     Orders under £35 - 1st Class Recorded (UK ONLY) - £2.25 GBP
     Orders over £35 - Royal Mail Special Delivery (UK ONLY) - £4.95 GBP
     EU
     Orders under £35 - Airsure (EU) - £6.25 GBP
     Orders over £35 - Airsure with extra insurance (EU) - £7.95
* If you are purchasing from the EU and therefore using Airsure, we recommend that you limit each  purchase to £500 as this is the maximum they will pay out for damaged or lost goods. The limit for Special Delivery is £2500.
Unfortunately we are currently unable to ship outside of the EU.
Q: What if I am not happy with my purchase?
A: All goods are quality checked prior to dispatch and we offer refunds on faulty goods where these faults are deemed to be caused by us or our suppliers. Our refund policy does not cover damage caused in transit* or by yourself. You must notify us via the contact us page on this website within 24 hours if you need to return an item. Damaged or faulty goods must be returned within 7 days of reciept for a full refund excluding postage costs.
Unfortunatly we are not able to provide a returns process for unwanted goods and no refunds will be given under these circumstances.
A: We will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to take and fulfil your order.